All 1 results
Sort by
-
Summary Implementing ITSM - CIS ITSM Exam 2022/23.
- Summary • 44 pages • 2023
-
- $9.49
- + learn more
CIS ITSM Exam April 2022/2023. (ITSM Foundations and ITSM Implementation courses) 
What are the areas that ServiceNow provides IT services for? 
 ANSWER - 1. IT 
2. Customer service 
3. Security 
4. HR 
5. Business apps 
 
What is the value of Incident Management? 
 ANSWER - 1. Restore service faster 
2. Minimize service interruptions 
3. More efficient identification, prioritization and resolution of incidents 
4. Escalation to correct groups leads to faster resolution 
 
What are Benchmarks/...
Fear of missing out? Then don’t!
Do you wonder why so many students wear nice clothes, have money to spare and enjoy tons of free time? Well, they sell on Stuvia! Imagine your study notes being downloaded a dozen times for $15 each. Every. Single. Day. Discover all about earning on Stuvia